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Fill out the  (Note: This form can only be accessed by staff and faculty with publisher status. Student assistants CANNOT access the form.)

Required Items:

1. Requester Name

Enter the name of the requester and name of other users that need to be notified during the Website Review Process.

2. Site URL

Enter the URL of the website to be reviewed and launched.

3. Pre-launch Item Checkbox

Carefully review each pre-launch item and verify that all required steps have been completed. Check the box after confirming everything is complete.

For more details, refer to the pre-launch checklist.

4. Confirmation Emails

After submitting the form, the publisher and all notified users will receive two confirmation emails from the CPP Service Desk. Keep note of the REQ and RITM numbers in each email subject line for future communication. The REQ number corresponds to the parent request ticket, and the RITM number corresponds to the current review team. 

The following email's Subject is titled: [IT at CPP] - Request a review and launch for a new Cascade website - RITM. This email confirms the Website Review Request was received. To communicate with the support team, click the RITM link to open the ehelp ticket dashboard. Alternatively, a reply-all response to the email can be sent.

The following email summarizes the Website Review Request. Ticket comments and work notes are also listed at the bottom of the email. To communicate with the support team, access the ehelp ticket dashboard by clicking the REQ link or reply-all to the email.

The ehelp ticket dashboard displays the ticket number, message logs, and message reply field. Publishers can view all REQ and RITM tickets by clicking My Tickets. The following ticket is currently in the Web Pre-review stage, according to the System message.

The website will now progress into the Pre-Review Stage. Monitor the ehelp ticket dashboard and check for new emails with the associated REQ or RITM numbers in the subject line.

The site will first undergo a pre-review by the Pre-Review Team before proceeding to the ATI, Editorial, and Technical Reviews.

If any issues are identified, publishers may receive email notifications outlining the required website revisions. Some websites may not require revisions and will proceed without additional pre-review emails.

After completing the requested revisions, reply to the the corresponding RITM number through email or the ehelp My Tickets dashboard. This ensures the message reaches the Pre-Review Team. If publishers have questions, they should reply within the same email thread. Always select "Reply All." 

After Pre-Review is completed, the website is ready for the Review Process.

Publishers will receive a new email from the CPP Service Desk, confirming the Review Process has begun.

The email will include three new RITM numbers, one for each review team: ATI, Editorial/Strat Com, and the Technical/Web Team. 

Continue monitoring for new instructions through email or the ehelp ticket dashboard.

During the Review Stage, the website will undergo ATI, Editorial, and Technical Reviews. These reviews will start simultaneously in no specific order.

Monitor for emails containing "Technical Review," "ATI Review," or "Editorial Review" in the subject line. Each review team will send separate emails.

The emails below notify that each review is in progress.

Monitor the ehelp ticket dashboard or email inbox for instruction updates. Additionally, review the conversation or email body for any revision instructions and attached files. 

The image below shows an example text file (.txt) attachment that contains instructions from the Web Team.

After making revisions, select "Reply All" to the email, or reply on the ehelp ticket dashboard, and notify the review team. Continue monitoring the inbox for additional revision requests.

After the Review Stage, the website is ready for launch. Before it goes live, the site is placed in the website launch queue. Continue monitoring emails and the ehelp ticket dashboard for updates.

Once the website is launched, 3 emails will be sent, confirming that the site is launched, stating the request is completed, and containing a survey. Review the live website to verify that all pages, links, and functionality are working properly. (The site may be briefly out of sync for about 5 to 10 minutes during the launch process.)